Total Service is a tried-and-true all-in-one enterprise resource planning software that powers HVAC, Elevator and Service Industries.

Businesses use our software to project manage, dispatch, track expenses, manage finances, manage field technicians, and keep customers and staff connected. We understand the value of transparency and collaboration in business, therefore we designed our software to be simple to use, and customizable for everyone involved. Plus, our team is always here to help with any questions you may have.

We want to empower you to succeed!

Automated Integration is now Total Service

Previously named Automated Integration with headquarters in Dallas, Texas we decided to adopt the name of our Total Service Software as our new business name going forward. The decision to change names from Automated Integration to Total Service, was one that we didn’t take lightly, and better aligns our goals, new ownership and business strategy.

This rebrand is part of a larger strategy that brings Total Services' 30 years of industry experience to the foreground while our new identity - designed by award winning branding firm Lazaris - reinforces their staying power & commitment to providing customers with best-in-class SaaS experiences across service industries like HVAC, Elevators & beyond.

Our Values

Knowledgeable

With decades of experience in the industry, we have a deep understanding of construction and service organizations and are constantly training ourselves on the latest trends and technologies to stay ahead of the curve.

Cooperative

We believe that the best results come from working together as a team. Our internal members, partners and customers are all important parts of our team, and are treated as such.

Empowering

We strive to empower our customers by giving them the tools, knowledge and resources they need to succeed in their businesses. Total Service gives businesses the ability to focus on what matters most: providing excellent service while growing profits sustainably.

Transparent

We are open, honest, and clear with our communication. Transparency is key when it comes to providing services and solutions that customers can trust.

  • I am the owner of an Elevator Services business. Unlike a lot of Service companies, our industry has alot of unique requirements to run a successful business. The elevator business is regulated, we have to do annual safety testing on all our units, multi-year maintenance contracts are the life blood of our business and large modernization projects drive a lot of our revenues. Every job is critical to our business. When we looked at Total Elevator Enterprise software it was obvious to us how well the software was designed to fit our business.

    Elevator Services Company

  • It was a pleasure training with Candace and she made it clear and understandable. I won’t hesitate to reach out to you in the future with any questions

    Jason
    Regional Service Manager Delaware Elevator